Singers Outdoors-Wigan

Customer Reviews about Singers Outdoors-Wigan:

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  Using Singers was most unpleasant experience I have every had. We ordered a tent extension for our Vango tent in May and paid for fast delivery as we were going camping that week. The extension came but in the wrong colour. It took 3 weeks before any one even acknowledged that we need to rectify this. It seems that the final decisions in the company lie with Mr Theo Singer who is one of the rudest and unhelpful people I have ever known. If the owner of the company is so rude, it follows that the rest of his team must be just as obnoxious. He arranged a collection of the item but despite telling him that we were only in on a certain day he got the collection sorted for another day. We were just lucky that one of us was in. They then sent the wrong product and once again it took 3 attempts before Mr Singer deigned to talk to us. He claims that he arranged for 3 DHL deliveries but only one card was delivered - once again on a day I said we would be at work. He told us that we would have have this sent back at our own cost. I was eventually picked up and he then refused to send us the product we ordered but would refund us the money minus £10 FOR HIS TROUBLE. He was unable to provide proof that he had even arranged for collection. On the 19th of July he finally gave us a full refund - 2 months after we had ordered it. We did get the correct tent extension from another supplier which was the correct colour with next day delivery. I will never use Singer again because they truly do not believe in any kind of customer service.
  By Admin, April 23, 2020

About Singers Outdoors-Wigan in Wigan

Singers Outdoors is a Family firm that prides itself on low prices and personal service. Established as retailers in Lancashire for over sixty years we have been trading on the internet for over five years Our Head Office and warehouse is situated at 45 Blackpool Road Preston PR2 6BU Tel: 01772-902120 and ask for Louise or Theo